Company: RuKidsClub LLC, Maryland, USA
Website: https://rukidsclub.com
Email: info@rukidsclub.com
Effective Date: 10/29/2026
1. General Provisions and Registration
1.1. These Terms and Conditions (the “Terms”) govern the use of the RuKidsClub website, registration, booking, payment and delivery of classes, participation in educational programs, and other relationships between RuKidsClub LLC (the “Club” or “RuKidsClub”) and its customers.
1.2. RuKidsClub provides educational and enrichment services exclusively online.
1.3. By using the website, a user accepts the applicable terms of website use. To receive educational services, a customer must review these Terms and confirm acceptance in the manner provided by the Club.
1.4. Registration on the website is required to receive services. Registration may be completed by the customer or, with the customer’s agreement, by the Club’s administration. These Terms apply regardless of the method of registration, booking, or payment, provided the customer has accepted them.
1.5. A “Customer” means a parent or legal guardian of a minor student, or an adult student purchasing services independently.
1.6. A parent or legal guardian enrolling a child confirms that they have the necessary authority and accepts responsibility for arranging the child’s participation and paying for classes.
1.7. Customers must provide accurate contact information, keep it up to date, and protect access to their accounts.
1.8. RuKidsClub may engage independent teachers and other professionals to provide classes under separate agreements.
2. Types of Classes, Booking, and Class Duration
2.1. Private Classes
Classes for one or more students held according to an individually agreed schedule. Having more than one participating child does not change the classification of the class as a private class.
2.2. Open-Schedule Group Classes
Classes available for self-booking on the website using a prepaid Package (also referred to as a “Subscription” on the website) or a free trial class provided by the Club.
A Package may include one or more classes, depending on the selected offer. Throughout these Terms, “Package” refers to this type of group-class package, including products labeled “Subscription” on the website.
2.3. Ongoing Group Classes and Courses
Classes held in established groups according to a fixed schedule, including Russian language courses and other sequential programs consisting of one or more modules.
2.4. Booking
Customers book private classes and open-schedule group classes independently through the RuKidsClub website.
The Club’s administration may make a booking when self-booking is not supported by the website, when a customer experiences technical difficulties, or when classes follow a previously agreed recurring schedule.
A booking request does not guarantee a place or time until the booking is confirmed.
2.5. Class Duration
Class duration is determined by the terms of the specific service and is stated in its description or agreed with the customer before purchase.
The duration of a group class may depend on students’ ages and the number of participants, provided this condition is disclosed in the service description in advance.
RuKidsClub determines minimum and maximum group sizes based on the program.
2.6. Before booking, customers are responsible for reviewing the published class information, including its topic, recommended ages, format, and duration.
2.7. The Club may change group composition, subjects offered, teachers, and schedules while honoring its obligations relating to services already purchased.
3. Recurring Private-Class Schedules
3.1. Recurring private-class schedules are agreed with the RuKidsClub administration by email or through the Club’s official messaging channels.
3.2. Confirmation of particular days and times constitutes the customer’s agreement to the recurring schedule.
3.3. The agreed time is reserved for the student and remains in effect until the schedule is changed or discontinued.
3.4. Failure to pay does not cancel a class. The teacher will expect the student at the agreed time unless the customer or Club has canceled the class in accordance with these Terms.
3.5. Teachers and administrators are not required to reconfirm each class, remind customers when a class begins, or contact absent students.
3.6. A customer may discontinue a recurring schedule by notifying the administration at least 24 hours before the next class. Any outstanding amounts for classes already delivered, missed, or canceled late remain payable.
3.7. Recurring schedules are intended for regular attendance. In the event of repeated cancellations, absences, or payment issues, the Club may stop reserving the teacher’s time after notifying the customer by email in advance.
For example, canceling two or more of four consecutive scheduled classes may result in a review of the recurring schedule.
3.8. Once a time slot is released, its continued availability to the same student is not guaranteed.
4. Prices and Payments
4.1. Service prices are determined by the rates published on the website or by the terms agreed with the customer before purchase.
4.2. Payments are made in U.S. dollars (USD) using the payment methods available on the website or other methods agreed in advance with the administration, including Zelle and Venmo.
Payments sent to unapproved details or through unapproved payment methods are not treated as properly received until the Club actually receives and identifies the funds.
4.3. All paid classes require advance payment.
4.4. Private Classes
4.4.1. A private class must be paid for in full at least one hour before it begins.
4.4.2. If a class has taken place, or is chargeable under the cancellation rules, and remains unpaid, the amount due becomes an outstanding balance owed by the customer.
4.4.3. If at least one previous class remains unpaid, the Club may cancel the next class or suspend further instruction after notifying the customer by email in advance.
4.4.4. If the Club has not sent a cancellation notice, the agreed class remains scheduled and the attendance and payment rules continue to apply.
4.4.5. A class canceled by the Club because of an outstanding balance, and not delivered, is not itself chargeable. The prior outstanding balance remains due.
4.5. Ongoing Group Courses
4.5.1. The price of a module or course is stated on the website or communicated to the customer before payment if the program is new, unique, or differs in duration, teacher, or other terms.
4.5.2. The full module fee must be paid at least 24 hours before the module starts, unless the administration agrees otherwise in advance.
4.5.3. If enrollment is insufficient or a group cannot be formed, the Club may postpone or cancel the module and refund payments received or, by agreement, apply them to another service.
5. Cancellation and Rescheduling of Private Classes
5.1. A private class must be canceled at least 24 hours before its scheduled start time.
5.2. The notice period is measured from the time the notice is received through an official RuKidsClub communication channel to the class’s actual start time.
5.3. A class canceled on time is not chargeable. If it has already been paid for, the payment is credited toward the next private class.
5.4. A cancellation made less than 24 hours in advance, or a missed class without timely notice, is charged at the full class price. An eligible late-canceled private class may be made up under the separate procedure in Section 11.6, but the original class remains payable.
5.5. If a student cannot attend at the agreed time, the customer must cancel the class on time, regardless of whether they intend to reschedule it.
5.6. Rescheduling requires separate agreement. The request must be received at least 24 hours before the scheduled class and at least 24 hours before the proposed new time. The standard rescheduling procedure does not apply to makeup classes under Section 11.6.
5.7. The Club may agree to a change with shorter notice at its discretion.
5.8. A clear, timely notice that the student cannot attend counts as cancellation of the scheduled class even if a new time has not yet been agreed.
If the customer merely proposes a different time without canceling the existing booking, the original schedule remains in effect until a change is agreed.
5.9. Rescheduling means arranging another available time for that particular class and requires confirmation from the administration. A suitable alternative time is not guaranteed.
Rescheduling one class does not change the recurring private-class schedule. Changes to the recurring schedule must be agreed separately.
6. Open-Schedule Group Classes and Packages
6.1. Using Packages
6.1.1. Packages allow customers to book a specified number of group classes, including Packages for a single class. Available options and prices are listed on the website.
6.1.2. One Package may be used for any number of children in the same family. One class credit is deducted for each participating child.
6.1.3. Packages cannot be transferred to another family without the Club’s permission.
6.1.4. During the Package’s validity period, customers may book any available classes in the published schedule, including classes scheduled to take place after the Package expires.
6.1.5. Bookings made during the validity period remain in place until the relevant classes take place.
6.1.6. Buying a Package does not guarantee a place in a particular class, with a particular teacher, or at a preferred time. Customers are responsible for planning their bookings.
6.2. Validity and Restoration of Class Credits
6.2.1. A Package is valid for 30 calendar days from the date of purchase, unless a different period is specified for a particular offer.
6.2.2. After the validity period ends, unused credits cannot be used to make new bookings.
6.2.3. Unused credits may be restored when the customer purchases a new Package within six months after the original Package expires.
6.2.4. Restoring credits does not extend the original six-month period during which those credits may be retained.
6.2.5. Six months after the original Package expires, any unused and unbooked credits are permanently forfeited. The Club may remove them from the customer’s account without further notice.
6.2.6. When a customer cancels a previously booked class within the required cancellation period, the credit is returned to the original Package, subject to that Package’s original validity dates.
If the Package has already expired, the returned credit does not automatically become available for a new booking. It may be restored by purchasing a new Package within the applicable six-month period.
6.2.7. If the Club cancels a booked class, the credit is returned to the customer’s Package. If the returned credit cannot reasonably be used, the customer will be offered a suitable alternative or an appropriate refund.
6.2.8. RuKidsClub may change the open schedule, subjects, teachers, number of classes, and available places.
The absence of a particular class, teacher, or preferred time does not automatically extend a Package if there remains a reasonable opportunity to use it for other suitable classes.
6.2.9. If changes made by the Club effectively prevent the customer from using paid services for their intended purpose, the customer may request an appropriate resolution, including a relevant refund.
6.2.10. Discretionary extensions may be granted by the administration but are not guaranteed.
6.3. Package Refunds
6.3.1. If the Package has not expired and no classes have been used, the customer may request a refund of its price. Refunds are subject to Section 17.3 of these Terms.
6.3.2. Before a refund can be processed, all future bookings made using that Package must be canceled within the applicable cancellation deadlines.
6.3.3. Once at least one class has been used, a voluntary refund of the Package price because the customer no longer wishes to attend is not available.
6.3.4. Classes are considered used if attended or if deducted because of a late cancellation or no-show.
6.3.5. After the 30-day validity period ends, a voluntary refund solely because the Package was not used is not available.
6.3.6. These rules do not limit customers’ rights under applicable law where paid services were not provided or where the Club has failed to meet its obligations.
6.4. Cancellation, Rescheduling, and Late Booking of Group Classes
6.4.1. An open-schedule group class may be canceled no later than 12 hours before it begins.
6.4.2. Customers must cancel bookings themselves through their account on the RuKidsClub website.
6.4.3. If cancellation through the account is impossible because of technical problems, the customer may contact support through an official communication channel. The request must still be received at least 12 hours before the class begins.
6.4.4. A timely cancellation returns the class credit to the Package as described in Section 6.2.6.
6.4.5. A late cancellation or no-show counts as a used class.
6.4.6. To reschedule, the customer cancels the original booking and independently books another available class. Availability is not guaranteed.
6.4.7. If a group class is booked less than 12 hours before its start time, the Club does not guarantee that it will take place, for organizational reasons.
If the class cannot take place, RuKidsClub will notify the customer that the booking has been canceled, and the deducted class credit will be returned to the Package.
6.5. Free Trial Class
6.5.1. RuKidsClub may offer a free trial class as part of its open-schedule group classes.
6.5.2. A family is eligible for no more than one free trial class, regardless of how many children are in the family.
6.5.3. Registering different parents, using different email addresses, or creating multiple accounts does not entitle a family to additional free trial classes.
6.5.4. The Club may cancel a repeat free trial booking even if the website technically allowed it.
6.6. Bonus Classes and Events
6.6.1. RuKidsClub may offer holders of valid Packages additional complimentary opportunities to participate in Conversation Clubs, Masterclasses, and other events.
6.6.2. Bonus classes are a complimentary gift with a Package and are offered when the relevant activities appear in the schedule.
6.6.3. RuKidsClub does not guarantee the availability, frequency, number, or delivery of bonus classes during a Package’s validity period.
6.6.4. The Club may change the schedule of bonus activities, temporarily suspend them, or discontinue them without prior notice.
6.6.5. Bonus classes may be available for self-booking on the website. The Club is not required to notify customers individually when they appear in the schedule.
6.6.6. The absence of bonus activities does not entitle a customer to an extension, refund, or replacement, unless the terms of a particular offer or applicable law provide otherwise.
7. Ongoing Group Classes and Modular Courses
7.1. Continuing Enrollment
7.1.1. Ongoing group courses may consist of sequential modules designed for regular progression through a program.
7.1.2. By enrolling in such a course, the customer accepts the requirement to give advance notice when they intend to stop attending.
7.1.3. If a customer does not intend to continue into the next module, they must notify the administration at least seven calendar days before that module begins.
7.1.4. Advance notice is necessary to plan the group, the teacher’s schedule, and the possibility of continuing the course for other participants.
7.1.5. In the absence of notice, the Club may assume that the student intends to continue for the purpose of planning the next module.
7.1.6. If the decision to withdraw is made after the notice deadline or after a module has begun, the customer should notify the administration as soon as possible.
7.1.7. If the next module is not paid for by the deadline, the Club may remove the student from the group and reconsider whether the program can continue.
7.1.8. Failure to provide notice does not, by itself, create a debt for a future unpaid module that the student did not attend.
7.1.9. If a customer voluntarily withdraws from a module that has already begun and has been paid for, a voluntary refund for the remaining classes is not available.
7.1.10. RuKidsClub may admit new students to existing groups, including after a module has started, if the administration considers it appropriate. Payment terms are agreed separately.
7.2. Absences and Group Rescheduling
7.2.1. A single participant cannot independently cancel or reschedule a particular class in an ongoing group course.
7.2.2. Classes missed for personal reasons are not automatically made up or compensated. Parents are encouraged to notify the administration if their child will be absent.
7.2.3. If a student has missed a significant number of classes but plans to continue studying, the parent may contact the administration in advance to discuss possible ways of catching up on the material.
The Club will consider available options in light of the program, schedule, and student’s needs and will offer a suitable solution where possible.
7.2.4. If absences have prevented a student from mastering the necessary material, RuKidsClub may recommend additional preparation, a different learning format, or postponement of advancement to the next module.
7.2.5. If a parent knows in advance that their child cannot attend a particular class, they may contact the administration at least seven calendar days before the class to request consideration of rescheduling the entire group.
Where possible, RuKidsClub will try to agree on another time with the teacher and all other participating families. A group class may be rescheduled only with the agreement of every family, the teacher’s availability, and the administration’s approval.
If no change is agreed, the class takes place as originally scheduled. The Club may decline to consider requests received less than seven days in advance.
8. Free Russian Language Assessment Classes
8.1. Before a student begins Russian language instruction, RuKidsClub offers free test classes to assess the student’s level and select an appropriate learning program.
8.2. The Club determines whether a test class is necessary based on the information available about the student.
8.3. A free test class is not guaranteed in every individual case.
9. Attendance, Late Arrival, and Technical Issues
9.1. Students are encouraged to join five minutes before class to check their equipment.
9.2. If a student joins late, the class will still end at its originally scheduled time. The teacher may voluntarily extend the class but is not required to do so.
9.3. Whether missed material is repeated is at the teacher’s discretion, taking into account the interests of other participants.
9.4. If no expected student has joined a private or group class within 15 minutes of its start, the teacher may stop waiting.
The missed class is considered used or remains payable according to the rules for the relevant class format.
9.5. Teachers and administrators are not required to remind students when classes start, contact absent students, or investigate their absence.
9.6. In group classes, one student’s absence or late arrival does not require the teacher to delay the start or extend the class for other participants.
9.7. Technical Readiness
The customer is responsible for a working device, internet connection, audio equipment, camera where necessary, and required software.
Students must join through the platform and link specified by the Club. Equipment and access should be checked in advance.
9.8. If technical problems arise, customers are encouraged to notify the administration promptly through an official communication channel while the class is in progress, so the Club can try to help resolve the issue.
9.9. Technical problems on the customer’s side do not automatically entitle them to a free rescheduled class, refund, or extension.
When an issue is reported only after the class has ended, the ability to determine its cause and circumstances may be limited.
9.10. Disputed technical issues are reviewed by the administration based on the information available, including participant messages, teacher reports, and platform data.
9.11. Leaving a Class Early
A student may leave a class early. Where possible, the student should inform the teacher and tell their parent.
If the student believes the situation is unsafe, they may leave immediately without first explaining their decision to the teacher.
9.12. A parent may contact the administration to discuss why the student left early.
9.13. Leaving early because of subjective dissatisfaction with a class’s content, topic, or difficulty does not automatically entitle the customer to a refund.
Complaints about inappropriate teacher conduct or failure to provide the agreed service are reviewed separately.
10. Teacher Delays and Club-Initiated Cancellations
10.1. RuKidsClub aims to ensure that classes begin on time and are properly delivered.
10.2. If a teacher starts late but provides the full agreed class duration, no additional compensation is due.
10.3. If part of a class is not delivered for reasons attributable to the teacher, the missed time may be made up by extending the class or through another agreed arrangement.
10.4. If the time is not made up, the customer may request appropriate compensation. The administration will review the circumstances and available information.
10.5. If an open-schedule group class does not take place, or a substantial part is not delivered for reasons attributable to the Club, the deducted class credit is returned to the customer’s Package.
10.6. If the Club cancels an entire class, the customer will be notified and, where applicable, offered an alternative time or suitable teacher.
For open-schedule group classes, the class credit is returned to the Package. For private classes and ongoing group courses, the parties may agree to reschedule or apply the payment to another class. If the paid service is not provided and no suitable alternative is agreed, an appropriate refund will be made.
10.7. The Club will notify the customer by email or another agreed means of material changes affecting services already purchased.
10.8. Additional compensation for inconvenience, waiting time, changes in personal plans, and indirect losses is not available to the extent permitted by law.
11. Illness and Extraordinary Circumstances
11.1. Ordinary illnesses, including colds and fever, do not automatically qualify for a free late cancellation. For private classes, a customer may request a makeup class under Section 11.6; illness alone does not waive the payment obligation.
11.2. In exceptional circumstances, including serious accidents, emergency hospitalization, natural disasters, mandatory evacuation, and major communication outages, the administration may consider an exception on an individual basis.
11.3. The customer should notify the Club as soon as reasonably possible. The administration may request reasonable supporting information without requiring excessive disclosure of confidential details.
11.4. Extraordinary circumstances do not automatically entitle a customer to a refund, free rescheduling, or waiver of charges, except as required by applicable law.
11.5. An exception granted in one case does not require the Club to grant similar exceptions in the future.
11.6. Makeup Classes (Private Classes Only). A customer may request a makeup class for a private lesson canceled less than 24 hours before its scheduled start. This is an additional opportunity to attend a lesson without an additional lesson fee, not a cancellation of the charge for the original reserved time.
- The customer must notify the Club through an official communication channel at least one hour before the original class begins and explicitly request a makeup class in the same notification. A request made later, even on the same day, does not qualify. The Club is not required to offer a makeup class proactively.
- No more than one makeup request may be made for each student in any rolling 60-calendar-day period, measured by the scheduled dates of the missed classes. Unused requests do not accumulate.
- The makeup class must take place within 30 calendar days after the original missed class, in addition to the student’s recurring schedule.
- The Club will review teacher availability and, where possible, offer one or more available time slots, which may include a different teacher. The time must be agreed by the customer and administration. The Club is not required to change a teacher’s established schedule, provide a particular time, or repeatedly search for additional options.
- Once agreed, a makeup class cannot be rescheduled again at the customer’s request. If the Club cancels a confirmed makeup class, the Club-initiated cancellation rules in Section 10 apply.
The original class remains payable under the late-cancellation rules. If the makeup class takes place, no additional lesson fee is charged. If no mutually acceptable time is available, the offered times do not suit the customer, or the makeup does not take place within the 30-day period for reasons not attributable to the Club, the original class remains fully chargeable and no refund or additional class credit is due. This makeup policy applies only to private classes, not group classes or modular courses.
12. Educational Programs and Parent Rights
12.1. Teachers determine program content, teaching methods, textbooks, assignments, and materials based on students’ ages, levels, and learning goals.
12.2. Parents and adult students may share preferences regarding the program, topics, teaching methods, and learning materials.
12.3. For private classes, the program may be adapted to customer preferences if agreed with the teacher.
12.4. In group classes, content and organization are determined in the interests of the group as a whole. Individual requests may be considered but are not binding.
12.5. Customers may contact the administration with feedback about the program, teacher, or class arrangements.
12.6. A parent or adult student may request a different teacher. The Club will review the request and may offer a replacement if a suitable teacher is available.
12.7. For group classes, decisions about replacing a teacher take into account the interests of the entire group. The availability of an alternative teacher is not guaranteed.
12.8. Parents may request information about their child’s learning progress, topics covered, achievements, and areas of difficulty. The Club provides feedback within a reasonable time and to a reasonable extent.
12.9. Additional written reports, individual consultations, and extended progress assessments are not automatically included in the price of classes.
12.10. RuKidsClub does not guarantee specific grades, achievement of a particular proficiency level within a set period, examination results, competition victories, or other individual outcomes.
Failure to achieve an expected result does not, by itself, mean the educational service was improperly provided.
13. Google Classroom and Teacher Communication
13.1. RuKidsClub may use Google Classroom and other educational platforms to share homework, learning materials, announcements, and educational communications.
13.2. Access is provided to students and/or parents depending on the program and the platform’s capabilities.
13.3. Customers are responsible for checking assigned work and materials through the access provided. Teachers are not required to send them separately to each parent by messenger or email.
13.4. Google Classroom may be used to communicate with teachers about educational matters, within the functions available on the platform.
13.5. Teachers are not required to provide immediate consultations or additional individual assistance outside scheduled classes.
13.6. Questions about payments, scheduling, cancellations, rescheduling, teacher changes, and complaints must be directed to the RuKidsClub administration.
13.7. Correspondence with a teacher through Google Classroom, personal email, or messaging apps does not replace an official communication with the administration.
13.8. Lesson presentations, original teaching methods, working materials, and other materials developed by teachers may be their intellectual property.
Teachers decide which supplementary materials to provide to students and parents unless the program specifies otherwise. Providing copies of original presentations and teaching resources is not a required part of the service.
14. Conduct, Safety, and Professional Standards
14.1. RuKidsClub is committed to respectful and supportive treatment of everyone involved in learning, regardless of background, nationality, religion, gender, individual characteristics, or other traits.
14.2. Insults, threats, aggressive behavior, humiliation, and repeated disruption of classes are prohibited.
14.3. A teacher may issue a warning, restrict a student’s participation, or end a class in the event of a serious rule violation.
If a class is reasonably ended because of a student’s misconduct, its price is not refundable to the extent permitted by law.
14.4. Parents are responsible for helping children join on time, providing necessary learning materials, and ensuring a safe environment for online learning.
14.5. Teachers do not provide physical supervision of children. Where a child needs an adult’s assistance, the parent must arrange it.
14.6. Parents may observe classes and assist children when necessary, especially younger students.
However, children should have an opportunity to participate independently. Excessive parental assistance or intervention can interfere with the teacher’s work and students’ interactions.
The teacher may ask a parent to adjust their level of involvement when necessary for an effective class.
14.7. Students are advised not to share home addresses, telephone numbers, passwords, personal account details, or other private information with other participants.
14.8. Professional Standards for Teachers
RuKidsClub places great importance on teachers’ professional and ethical qualities.
The Club expects its teachers to treat students respectfully and impartially, act professionally, prepare and deliver classes appropriately, maintain confidentiality, and never humiliate children.
14.9. Parents may raise concerns with the administration about teacher conduct and the quality of instruction.
The Club will review concerns in good faith and take reasonable steps when violations are identified.
15. Official Communication Channels, Notices, and Time Zones
15.1. RuKidsClub’s official communication channels are:
- Email: info@rukidsclub.com
- The Club’s official Telegram account
- The Club’s official WhatsApp account
- The Club’s official Facebook Messenger account
15.2. Notices canceling private classes, requests to reschedule, changes to schedules, and notices of withdrawal must be sent to the administration through one of these channels.
Private-class cancellations through the customer’s website account are also permitted when the relevant feature is available.
15.3. Open-schedule group classes are canceled through the customer’s website account, subject to the technical-difficulty exception in Section 6.4.
15.4. Messages to personal accounts or personal phone numbers of teachers, administrators, or other staff members are not official notices.
15.5. RuKidsClub’s administration does not operate around the clock, so responding to and processing messages may take time.
Response and processing times may be longer on weekends and public holidays.
15.6. For cancellation deadlines, the relevant time is when the message is delivered to an official communication channel, not when the administration reads it.
15.7. A clear cancellation received on time does not require further approval. Rescheduling and changes to recurring schedules require agreement.
15.8. The Club sends notices of future class cancellations due to outstanding payments, release of recurring time slots, or termination of service by email.
15.9. Customers must keep their email addresses current and check incoming messages, including spam or junk folders.
Delivery of a properly sent notice to a spam or junk folder does not, by itself, invalidate that notice.
15.10. Time Zones
Class times displayed on the website reflect the time zone selected for the customer.
Customers are encouraged to verify that the selected time zone is correct and that displayed times match the agreed schedule, particularly around daylight saving time changes.
Private classes take place at the local time agreed with the customer unless a different arrangement is separately agreed.
If a discrepancy is found, the customer should contact the administration to confirm the class time.
Cancellation deadlines are calculated relative to the actual start time of the class.
16. Prices, Announcements, Privacy, and Materials
16.1. Prices and Discounts
RuKidsClub may change prices for future classes, Packages, and courses. Services already purchased are provided at the prices and on the terms agreed at purchase.
Family discounts, sibling discounts, and discounts for returning customers are not provided automatically.
The Club may offer individual discounts or special terms. A one-time discount does not guarantee the same discount in the future.
16.2. Announcements of Events
Information about competitions, tournaments, Masterclasses, new programs, and other events is published primarily on the website and the Club’s official social media pages.
Additional announcements may be sent by email or messaging apps.
RuKidsClub is not required to notify every customer individually about new events, enrollment opportunities, or registration deadlines.
A customer who has not seen a published announcement is not automatically entitled to late registration or special terms.
This does not affect notices required for services already purchased.
16.3. Class Recordings and Publication of Materials
RuKidsClub may record certain classes when the required consent has been obtained from participants and the parents or legal guardians of minors.
Consent to recording and consent to public use of a child’s identifiable image, name, or voice are treated separately.
The Club may use appropriately de-identified materials, including materials with faces and names obscured, subject to the requirements governing their initial recording and subsequent use.
Customers may not make unauthorized recordings of classes or share images, recordings, or personal information about other participants without the necessary permissions.
16.4. Privacy
RuKidsClub processes customer and student personal information to the extent necessary to organize classes, payments, and communications.
Data processing is governed by the Club’s Privacy Policy and applicable law.
16.5. Educational Materials and Intellectual Property
Learning materials, assignments, presentations, recordings, teaching resources, and other materials belonging to the Club or its teachers are protected by applicable intellectual property laws.
They are intended for personal educational use. Copying, selling, publishing, or distributing them without the rights holder’s permission is prohibited.
Customers retain rights to original materials created by them or their children unless separately agreed otherwise.
17. Termination of Services and Legal Provisions
17.1. Termination of Services
RuKidsClub may, at its discretion, end its relationship with a customer or decline to provide further services, subject to applicable law and prohibitions against unlawful discrimination.
Termination does not necessarily have to be related to a violation of the rules by the customer.
The customer will be notified by email.
17.2. Final Account Settlement
When services end, the parties will account for services already delivered, valid outstanding balances, and prepayments for undelivered services that are refundable.
After financial obligations are settled, the Club is not required to preserve the customer’s previous schedule or accept future enrollment requests.
A customer may also discontinue studies subject to the applicable notice, payment, and refund rules.
17.3. Refunds
Refunds are handled under these Terms, the conditions of the purchased service, and applicable law.
If a paid service is not provided for reasons attributable to the Club and no suitable rescheduling or replacement is agreed, the appropriate amount for the undelivered service will be refunded.
Refunds are made using the original payment method where possible, or another lawful method agreed by the parties.
Refund Processing Fees
For a voluntary refund requested by the customer for previously paid classes, Packages, educational modules, or other services, RuKidsClub may deduct the actual fee charged by the payment processor or bank for processing the refund transaction, provided such a deduction is permitted by applicable law and the purchase terms.
Before processing the refund, the Club will inform the customer of the applicable fee and the net refund amount. The refund is processed after the customer agrees to these terms.
If the customer does not agree to the fee, the Club may decline a discretionary refund where the refund is not required by the contract or applicable law.
No refund processing fee will be deducted from a refund that must be made in full under applicable law or that results from the Club’s failure to provide the service.
17.4. Limitation of Liability
To the maximum extent permitted by law, RuKidsClub is not liable for indirect losses, lost profits, changes to the customer’s personal plans, or other additional expenses arising from lawful cancellations or class changes.
Nothing in these Terms excludes liability that cannot legally be limited.
17.5. Complaints and Dispute Resolution
Customers are encouraged to submit written complaints to the Club’s official email address first.
RuKidsClub reviews written complaints within 14 calendar days and aims to resolve disputes without litigation.
The parties may agree to mediation. If a dispute is not resolved, either party may bring it before a court with appropriate jurisdiction.
These Terms do not require mandatory arbitration.
17.6. Governing Law
These Terms are governed by the laws of the State of Maryland, USA, to the extent permitted by applicable law.
Mandatory consumer rights and other rights that cannot legally be waived remain in effect.
17.7. Website Use and Third-Party Services
Customers agree to use the website lawfully and not to interfere with its operation or security.
RuKidsClub may use third-party platforms for payment, booking, video conferencing, and education.
17.8. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
17.9. Individual Exceptions
If RuKidsClub grants an exception to its rules in a particular case, this does not change those rules or require the Club to grant similar exceptions in the future.
17.10. Entire Agreement
These Terms, together with descriptions of purchased services, applicable prices, and separately agreed terms, constitute the agreement between the parties.
17.11. Changes to These Terms
RuKidsClub may update these Terms.
The current version is published on the website with its effective date.
The Club will provide advance notice of material changes affecting existing arrangements and obtain fresh consent where required.
New terms will not be applied retroactively to the detriment of services already purchased without an appropriate legal basis.
17.12. Language Versions
These Terms may be published in English and Russian. If the versions differ, the applicable text will be determined in light of the customer’s agreement and mandatory legal requirements.
17.13. Contact Information
RuKidsClub LLC
Maryland, USA
Website: https://rukidsclub.com
Email: info@rukidsclub.com
The Club’s official Telegram, WhatsApp, and Facebook Messenger accounts are listed on its website.
Effective Date: 10/29/2026